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Need help with Microsoft Works software problem

 
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Need help with Microsoft Works software problem - 8/18/2008 10:39:06 AM   
MyCatSmokey2006


Posts: 3111
Status: offline
Right now, I've got a problem with one of my software programs. Whenever I try to edit or print my Microsoft Works spreadsheet or database documents, I get an error message that the program has encountered a problem and needs to close. I've tried running antivirus and antispyware scans on my PC, but the problem still exists. I've also tried removing the program and re-installing it using the PC's buit-in reinstall feature for that program, to no avail. Outside of using my recovery software to return my PC to factory condition, which would take a lot of time, can someone suggest other options?

_____________________________

Melissa

<----Cyber Kitty!

Pray and Rejoice, God is in control!
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RE: Need help with Microsoft Works software problem - 8/18/2008 5:40:58 PM   
Walker311


Posts: 1466
Joined: 4/11/2005
Status: offline
This issue may occur if the printer driver for the printer that is installed on the computer is outdated.
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RE: Need help with Microsoft Works software problem - 8/19/2008 8:58:12 AM   
revbob4God


Posts: 598
Joined: 7/25/2008
Status: offline
what kind of computer and what kind of printer?

Find out the printer's brand, write down the serial number and exact make and model, then go online, look for the ownloads and support, and see if there is some patch or update from the printer's web site that your computer may need. Do you have an HP laser jet or something?

_____________________________

For thus saith the Lord that created the heavens; God himself that formed the earth and made it; he hath established it, he created it not in vain, he formed it to be inhabited: I the Lord; and none else.

Isaiah 45:18
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